Switching from the old to the new Carbon 4
You already have a paid Carbonmade account but want to switch over to the NEW Carbonmade? Here is how:
1. Create your new Carbonmade 4 account
Just click here to create a fresh Carbonmade 4 account. (nothing will happen to your old Carbonmade account, don't worry)
2. Import your projects & customize your new portfolio
If you've used the same email address for your new account as your old one, you should see a banner under your PROJECTS overview to import your projects. If you don't see it, you can also import your projects via this link here. Still doesn't work? Write us at help@carbonmade.com
2. Ready to GO LIVE?
If you're ready to go LIVE with your NEW portfolio, just click the GO LIVE button in the top right corner. If you're already on a PAID Carbonmade account, you will see the following screen that helps you transfer your URL, payment plan etc. to the new Carbonmade.
If you're on the old FREE tier of Carbonmade and you want to upgrade to V4 but keep your URL, please reach out to help@carbonmade.com
Frequent questions:
How can I log into my old Carbon account?
Easy, you just go to carbonmade.com and click the SignIn link in the top right corner. Or you log in here. You just enter your email address, and if you have an old Carbon account it will just ask you for your password. If you have both, an old and a new account, it will ask you which one you want to log in to. If you have trouble signing in, read this.
I already have a Carbon account, how can I get the new one?
You can have both right now! If you already have an old Carbon account, you can just sign up here for a new account and give it a try to see if you like it or not. Nothing will happen to your old account and it will continue working. They're basically two different things right now.
Can I transfer all my images and videos to the new Carbon 4?
Absolutely! But since the old Carbon and the new Carbon are quite different, we had to do things a little bit different. If you registered a new Carbon 4 account with the same email address as your old account, you will automatically get a little message on your Projects Overview (see below) that will ask you to import your existing projects.
But since the new Carbon doesn't have "Pieces" or templates anymore, here is what we do when importing your projects:
1. We import all your existing projects that are published and unpublished, that includes the title of the project and thumbnail.
2. We will import your existing images, video, audio etc. inside your projects and display it similar to what you had before.
You can then take it from there, customize fonts, backgrounds, add new blocks, re-arrange things and just enjoy the new Carbon (:
PS: If you've already imported projects, then deleted some on accident, you can always re-import by visiting this URL (and then going back to your Project Overview)